Overview
Sekaiko is a creative studio for building worlds and making stories and media. This policy explains how we handle information when you visit the site, sign in, use the studio, buy a plan or credits, or connect another service. Contact details are at the end of this page.
Information we handle
Account and profile
When you sign in with Google, we receive information such as your account identifier, name, email address, and profile image. You may also add or change a studio avatar and profile details.
Creative work
We store what you create or upload: worlds, characters, places, items, lore, prompts, conversations, books, scenes, workflows, images, video, audio, 3D media, and related settings and references. AI requests may include the content you select and relevant context from your project.
Usage, support, and billing
We keep records needed to run and secure the service, including generation usage, credit balances, purchases, subscription status, support requests, device and browser details, IP address, access times, and error logs. If you connect a publishing service, we also handle the account details and permissions needed for that connection.
How we use it
- To authenticate you and provide your studio, projects, media, and account settings.
- To process the AI generation or publishing action you ask us to perform.
- To calculate credit use, manage subscriptions, and resolve billing questions.
- To answer support requests, fix problems, and protect the service from abuse.
- To meet legal obligations and maintain necessary business records.
Retention and security
We keep account and creative data while your account is active and as needed to provide the service. After deletion, some information may remain for a limited time in backups, transaction records, security logs, or with providers that processed a request. The exact period depends on the record and applicable obligations. Contact us if you need information about a particular record or a deletion request.
We use access controls, encrypted connections, and other measures to protect data. Connected-service access tokens are encrypted before storage. No online service can guarantee absolute security.
Your choices
You can edit or remove many items in the studio, disconnect connected services, and request account deletion from your settings. Deleting an account ends access, but may not immediately erase every backup, provider copy, or record we must retain. To request access, correction, a copy, or deletion of personal information, email us. Rights and response times depend on the law that applies to you.
For account and data requests, visit Support or email support@sekaiko.com.
International processing
Sekaiko and the providers used for hosting, payments, connected services, and AI generation may process information in countries outside your own. Privacy protections can vary by location. Contact us if you need more detail about a specific service or transfer.
Children
Sekaiko is not intended for children under 13, or under the minimum age required where they live. We do not knowingly collect their personal information. If you believe a child has provided it, contact us so we can investigate and respond.
Changes and contact
We may update this policy when our practices or the service change. We will update the date above and provide additional notice for material changes where required.
For privacy questions or requests, email support@sekaiko.com with “Privacy request” in the subject. You can also use our Support page.