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Support

How to reach us and get help with Sekaiko.

Contact

For questions, account issues, billing help, or privacy requests, email us at:

Email: support@sekaiko.com
Website: https://sekaiko.com

We aim to respond within a few business days. For privacy-related inquiries, use the subject line "Privacy Inquiry" so we can prioritize your request.

In-studio help

If you have a Sekaiko account, the fastest way to report a bug, suggestion, or billing question is from inside the studio:

  • Sign in and open the Feedback & Support button in the top-right chrome (next to Guides).
  • Track submitted requests on your Support page.

Billing

Storage plans and AI credits are billed through Stripe. For payment, invoice, or subscription questions, email support@sekaiko.com with the subject line "Billing", or submit a billing request from the in-studio feedback form.

Policies

Learn how we operate and handle your data: