Contact us
Email support@sekaiko.com for help with Sekaiko. Tell us what happened and include the page or feature you were using. A screenshot can help, but please do not send passwords or full payment card details.
We aim to reply within a few business days.
Help in the studio
When you are signed in, use Feedback & Support in the studio header to report a bug or share an idea. You can follow your requests on the studio Support page.
If sign-in itself is the problem, email us from the address you use for your Sekaiko account and describe the error you see.
Billing and credits
Sekaiko offers monthly storage plans and separate credits for AI generation. Payments are processed through Stripe. For charges, invoices, subscriptions, or credit balances, email support@sekaiko.com with “Billing help” in the subject, or send a request from the studio.
Privacy and account
For access, correction, or deletion requests, email support@sekaiko.com with “Privacy request” in the subject. You can also manage your account and connected services in the studio settings.
Learn more in our Privacy Policy and Terms of Service.